Application of the Guarantee


The Frogskin guarantee applies when:

  1. All surface preparation and product application instructions for the Frogskin roof paint have been followed in full;
  2. The complete roof treatment, preparation and protection system as recommended by Flash Harry has been applied properly;
  3. Two coats of Frogskin roof paint have been applied totalling a dry film thickness of 80 microns or more;
  4. Conditions relating to the below mentioned extent and duration of the guarantee must be adhered to; and
  5. The consumer has registered this guarantee (regardless of the purchase price) at Flash Harry, within a period of 60 days from date of purchase.

Product Instructions (also found on the back of the can)

  1. Cleaning of Surfaces
    1. Remove all dust, dirt, loose and flaking material or any other barrier to adhesion from the surface on which the product will be applied; and
    2. All services must be dry, clean and free of oil for the product to be successfully applied.
  2. Priming of Surfaces
    1. Priming of Iron Roofs
      1. New iron surfaces need to be fully degreased and cleaned, removing all traces of oil, dirt, dust or other contaminants or materials.
      2. Prime the entire surface with Flash Harry Galvanized Iron Primer.
      3. Rusted surfaces need to be abraded back to a bright metal surface, free of rust and then primed with Flash Harry Galvanized Iron Primer.
      4. Previously painted iron roofs should be cleaned with a high pressure water jet, removing all loose and flaking paint and left to dry and then primed with Flash Harry Galvanized Iron Primer.
    2. Priming of Tiled Roofs
      1. After proper cleaning, all porous and granular surfaces should be sealed with Flash Harry Stormcryl Primer.
      2. Previously painted tiled roofs should be cleaned with a high pressure water jet, removing all loose and flaking paint and left to dry and then primed with Flash Harry Stormcryl Primer.
  3. Coating of Surfaces
    1. Application with brush, roller or airless spray.
    2. Stir contents thoroughly using a flat paddle.
    3. Apply the first undiluted coat at a rate of 8m2 /L and allow a minimum of 6 hours to dry.
    4. Apply the second undiluted coat at a rate of 8m2/L and allow a minimum of 6 hours to dry
    5. Clean with water.

 

Important Notice

Extent and duration of the Guarantee


The guarantee period begins from the date of purchase of the product and only if the consumer has registered the purchase of the product with Flash Harry within a period of 60 (sixty) days from date of purchase, bearing in mind that:

Legal Responsibilty & Exclusion of Liability



Flash Harry pursues a policy for constant development and improvement and reserves the right to alter product specifications without prior notice.

Flash Harry does not accept liability for any damage that arises from elements outside of Flash Harry’s control. This exclusion from liability includes but is not limited to:

Flash Harry’s liability is limited solely to the replacement costs of the product purchased and applied which is scaled according to the time that has passed between the registration of the guarantee and the date of the claim, as follows:

First 12 months after registration

Total cost of product replacement

13 to 24 months after registration

90% of cost of product replacement

25 to 36 months after registration

77% of cost of product replacement

37 to 48 months after registration

65% of cost of  product replacement

49 to 60 months after registration

52% of cost of product replacement

61 to 72 months after registration

40% of cost of product replacement

73 to 84 months after registration

27% of cost of product replacement

85 to 96 months after registration

15% of cost of product replacement

Replacement costs means the cost of the repair at the time of the claim. The consumer will be liable for any additional costs not covered by the Frogskin guarantee. Flash Harry does not accept any liability for any loss or damages suffered as a result of any delays in the completing of any repair or remedial work.

Repairs under Guarantee


In the event of the consumer qualifying for the Frogskin guarantee and submitting a successful and approved claim, Flash Harry will provide replacement paint and labour for any re-coating necessary to repair the paint failure, subject to:

How to Register your Guarantee


To qualify for and register your guarantee, simply complete the Frogskin Product Guarantee Registration Form annexed hereto and e-mail the completed form to info@darachem.co.za, alternatively fax to 011 892-1519 within a period of 60 days from date of purchase of the product.


You will receive a Guarantee Reference Number that you should record and keep in a safe place, together with your purchase slip for future reference. This is very important as the consumer will need to quote this Guarantee Reference Number in the event of a claim.

 

IMPORTANT NOTICE — SHOULD ANY PROVISION OF THIS GUARANTEE BE IN CONFLICT WITH THE PRODUCT INSTRUCTIONS ON THE FROGSKIN PRODUCT CAN, THE PROVISIONS OF THIS GUARANTEE WILL PREVAIL.